Program Specialist II – UPDATE NM and NACCHO

The Center for Health Innovation (CHI), headquartered in Silver City, NM  is seeking a Program Specialist II to assist with various training and technical assistance efforts to support social service, public health and healthcare providers and facilities in the implementation of evidence-based practices, including some of the following:

• tailored education to healthcare providers
• peer learning (through Project ECHO and other virtual engagement opportunities)
• practice coaching/facilitation for systems change management

The Program Specialist will assist with program planning, outreach, information dissemination, training, meeting coordination, and data collection and entry. This position requires a master’s degree and two years of relevant experience in education and/or instruction. Candidates should demonstrate skills in facilitation, public speaking, project management, and data collection. Candidates should be detail oriented, organized, a team player, and able to coordinate multiple project activities and players. Remote workers will be considered. Review the full position description below.  Send resume and letter of interest by July 2, 2021 to ltecca@chi-phi.org.    Please share with your networks, friends, and colleagues!

Job Description

The following statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

1. Position Function Summary

Under the direction of the Supervisor, the Program Specialist II performs work directly related to the management and business operations of CHI and its local, state and national partners. Functions include carrying out activities and coordination of various training and technical assistance efforts to support social service, public health and healthcare providers and facilities in the implementation of evidence-based practices by offering a “menu of options”. Currently, this “menu” consists of the following options through training and TA around:

• tailored education to healthcare providers (academic detailing)
• peer learning (through Project ECHO and other virtual engagement opportunities)
• practice coaching/facilitation for systems change management

The Program Specialist will be the point of contact for partners, assist with program planning, development and implementation, and perform administrative duties as assigned.

The delivery of quality service and positive interaction with our customers is critical to the completion of all tasks within this job description, thus the employee is responsible for establishing and maintaining interpersonal relationships with CHI employees and partners in a courteous, respectful and professional manner.  Guidelines include all CHI policies and procedures. 

• Position Accountabilities

1. Under the direction of the Supervisor, the Program Specialist II provides comprehensive support to the implementation of CHI programs, goals, objectives and service contracts.
2. Prepares and disseminates documents, minutes of meetings and general correspondence
3. Conducts program-related research and evaluation, and participates in quality improvement projects as required.
4. Facilitates, attends, and coordinates internal and external professional and community events and program meetings.
5. Represents CHI at convenings and collaborates with others to ensure program success.   
6. Attends monthly CHI staff meetings, program planning meetings and other meetings as appropriate and/or directed by supervisor.
7. Assist in the planning and implementation of marketing and promotional activities including social media campaigns.
8. Provides or assists with planning, training and/or technical assistance related to program goals and objectives. This may include conducting informational/educational presentations and technical assistance with staff, coalition members, community members and other stakeholders.
9. Researches and obtains supporting documents as requested. Assists with data collection, entry and/or analysis. Assists with writing reports as requested.
10. Secures, manages, and coordinates outreach opportunities, events, and community projects, including but not limited to securing venues, equipment, supplies, and materials and promotion of the event.
11. Plans, implements and evaluates program processes and strategies within a team and/or coalition environment. Provides guidance, coaching and feedback to community teams. Builds capacity of team/coalition to ensure accomplishment of goals and credibility within the community.
12. Will adhere to established safety practices.
13. Perform other duties as assigned.

Minimum Qualifications

• Master’s Degree in health and human services, economic development or related field. (2 years of relevant experience years may substitute each 1 year of education)
• Minimum 5 years experience in community organization, health and human services or community/economic development.
• Skills: detail oriented, organized, excellent oral, written communication and interpersonal skills, including public speaking, facilitation, grants management/compliance, the ability to coordinate multiple project activities and players, data collection and analysis
• Experience in grant writing and research
• Self-motivated and able to work well both independently and as part of a team.
• Able to work well in a training team in both in-person and virtual settings
• Proficient in basic computer skills and comfortable learning new applications and software.
• Current driver’s license and reliable transportation.

Desirable Qualities

• Understanding of community coalitions or collaborations among multiple sectors
• Experience or background with rural or frontier environments
• Able/willing to accept constructive feedback.
• Able to work in a fast-paced environment.

Special Requirements

• Must be willing to use personal vehicle during employment. 
• Must be able to meet deadlines.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified and should not be considered as a detailed description of all work requirements that may be inherent in the job.