Program Specialist II – Rural Communities Opioid Response Program

The Center for Health Innovation (CHI), headquartered in Silver City, NM is seeking a Program Specialist II to assist with the Rural Communities Opioid Response Program (RCORP).

This position requires a master’s degree (relevant experience may substitute for education) and five years of relevant experience in community organization or health and human services or community/economic development. Candidates should be detail oriented and have strong organizational skills; understand the public health systems, a working knowledge of factors influencing health equity and social justice, and social determinants of health; the ability to build capacity of multi-sector coalitions, collaborations, or partnerships to ensure it meet their mission/purpose; Fluency in Spanish (oral and written); Able/willing to problem-solve and accept constructive feedback; Able to work in a fast-paced environment. Remote workers will be considered. Review the full position description below.  Send resume and letter of interest to ltecca@chi-phi.org.  

The following statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Position Function Summary

Under the guidance of the Supervisor, the Program Specialist II performs work directly related to the management and business operations of CHI and its local, state and nationally partners. Functions include:

• Responsible for coordination, communications, logistics with Consortium and committees
• Training in specific processes, such as team-based care
• Facilitation of various groups, including consensus building
• Preparation of and delivering presentations
• Research and compilation of best practices in healthcare structures
• Capacity building and technical assistance to support particular models of care
• Program management

The delivery of quality service and positive interaction with our customers is critical to the completion of all tasks within this job description, thus the employee is responsible for establishing and maintaining interpersonal relationships with visitors, partners and CHI employees in a courteous, respectful and professional manner.  Guidelines include all CHI policies and procedures. 

Position Accountabilities

Program Specialist II duties:

1. Under the guidance of the Supervisor, the Program Specialist II provides comprehensive support to the implementation of CHI programs, goals, objectives and service contracts.
2. Provides planning, training and/or technical assistance related to program goals and objectives to CHI and/or external organizations under contract or grant. Ability to develop, adapt and implement curricula appropriate for targeted audiences. Understands and applies adult learning principles.
3. Coordinates, schedules and performs daily operations of the program(s).
4. Develops innovative, new program models, curricula, and/or systems.
5. Composes, files, updates and distributes appropriate reports, minutes of meetings, general correspondence, evaluations, newsletters, information, etc.  This may include websites and social media venues.
6. Manages project by developing and monitoring tasks/activities, target dates, persons responsible, deliverables. Ensures project deadlines and deliverables are on time and within budget.
7. Assists with, coordinates, and/or conducts program-related evaluation/research and prepares reports. Based on project data and evaluation results, plans and implements quality improvement projects. Ability to design, implement and monitor program evaluation and to analyze results. Researches and obtains supporting documents and data for local, state and federal policy development and/or system change.
8. Prepares and disseminates program results. This may include writing articles, manuscripts, policy briefs, etc. and presentations to state and/or national audiences.
9. Facilitate, attend, and coordinate internal and external events and program meetings.
10. Represents CHI programs at public forums and community meetings and collaborates with others to ensure program success. 
11. Cultivates relationships and seeks out appropriate funding opportunities. Assists with grant writing as requested.
12. Secures, manages, and coordinates outreach opportunities, events, and community projects.
13. Plans, implements and evaluates program processes and strategies within a team environment. Provides guidance, coaching and feedback to staff and community teams.
14. Attends monthly CHI staff meetings
15. Facilitates quarterly RCORP Consortium meetings
16. Assists Supervisor with grant and budget management and compliance. This includes timely reporting and filing required documents for easy access by CHI senior management.
17. Will adhere to established safety practices.
18. Perform other duties as assigned.

Minimum Qualifications

• Master’s Degree in public health, social work, education or related field. (2 years of relevant experience years may substitute each 1 year of education)
• Minimum of 5 years of experience in community organization or health and human services or community / economic development.
• 1 year experience / background in rural area.
• Skilled in strategic communications; team leadership and facilitation; training, curricula development and/or implementation; excellent oral and writing skills; and public speaking
• research and analysis; grants management.
• Ability to build collaboration among diverse sectors, teams and individuals;
• Program management skills: meet deadlines; design, implement, and document innovative programs/models; problem-solve; and ensure quality service and products.
• Ability to use internet for research, proficient in Microsoft Suite software, including Word, Excel, and PowerPoint.
• Current driver’s license and reliable transportation.

Desirable Qualities

• Understanding of public health systems, factors influencing health equity and social justice, and social determinants of health.
• Ability to build capacity of multi-sector coalitions, collaborations, or partnerships to ensure it meet their mission/purpose.
• Fluency in Spanish (oral and written)
• Able/willing to problem-solve and accept constructive feedback.
• Able to work in a fast-paced environment.

Physical Demands

• Occasional prolonged standing/walking
• Occasional lifting of supplies and/or equipment up to 50 lbs.
• Occasional driving short and /or long distances.
• Frequent use of computers and keyboard.

Working Conditions

• Considerable reaching, stooping, bending, kneeling, crouching
• Considerable use of keyboard
• Intermittent pressure due to deadlines and working with the public.
• Must be able to travel locally, within New Mexico and by air nationally.

Special Requirements

• Must be willing to use personal vehicle in the course of employment.  Must be willing to do inter and intra state travel as needed.
• Must be able to meet deadlines.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified and should not be considered as a detailed description of all work requirements that may be inherent in the job.